Member Card Lookup Tool

Get up-to-date member status and billing information for our patients and their providers

To use this tool, you must supply the patient’s Member Number or Legacy Cardholder ID and Date of Birth. TAF now uses Member Numbers as the primary form of patient identification in place of Cardholder IDs.

While our Member Card Lookup Tool allows input of the Legacy Cardholder ID for patient identification, the Legacy Cardholder ID is no longer valid for claims processing. Please ensure that you use the Member Number for patient identification and claims processing.

TAF contracts with Alpha Scrip for pharmacy claims and Florida Health Administrators for medical claims. Please refer to the processing instructions below for additional information or visit https://tafcares.org/billing.

Claims Submission

Pharmacy

You can submit claims electronically through your billing system, or by fax or mail using the contact information below. You will need the following information to submit a claim:

  • Member Number: Can be found by contacting the patient for their Member Card information or speaking to one of our Patient Advocates
  • Group Number: Can be found by using the lookup tool or by contacting the patient for their Member Card information
  • Rx BIN: 610600
  • PCN: AS
  • Processing Code: 08
Mail
Alpha Scrip
5080 N 40th St, Suite 339
Phoenix, AZ 85018

Site of Care/Infusion Center

You can submit claims electronically through your billing system, or by fax or mail using the contact information below. You will need the following information to submit a claim:

  • Member Number: Can be found by contacting the patient for their Member Card information or speaking to one of our Patient Advocates
  • Group Number: Can be found by using the lookup tool or by contacting the patient for their Member Card information
  • Payor ID: 86753
Mail
Florida Health Administrators
Payor ID 86753
P.O. Box 21426
Eagan, MN 55121